What Our Customers Say
We’re proud to have helped so many customers and always appreciate the feedback. Read genuine reviews from people who’ve shopped with us, visited us, or used our services.
Trusted by local customers Verified testimonials Friendly expert service
4.3/5
★★★★★
Based on 186 customer reviews
- Product quality - 4.9
- Customer service - 4.8
- Delivery experience - 4.8
- Would recommend - 97%
Customer Reviews
Brilliant Bike Fit
Back for a second year having a bike fit with Toby. His knowledge and attention to detail is exactly what you want from a fit, and I've come away with my riding feeling even more comfortable, even before the final components have been fitted. Great experience and I'll keep using Giant Lincoln for all my bike needs!
Steve B.
1 March 2026
★★★★★
Great Bike Fit
I’ve always enjoyed great and friendly service from the team at Giant Doddington, and this weekend visited Toby for a bike fit their fancy new fitting studio. Despite admitting to a few niggly niggles in my knee, lower back, and shoulders, I wasn’t expecting to be too far out having had a bike fit before ~5 years ago, but we spent 2+ hours tuning my whole setup!! Some pretty dramatic changes were made all over the bike, and my first ride out today felt so much more comfortable. 100% recommend!
David F.
20 February 2026
★★★★★
A Wonderful Experience
An amazing Liv bike shop. Went to look for a racing bike upgrade for my daughter. Brilliant service from start to finish. Looked at a few bikes, nothing was too much trouble. Offering us the comfy seats upstairs or to go home to order and pay online along with a full bike fitting. Today we went back for the fitting. Toby was fantastic, taking his time and ensuring that the bike and all parts were correct.
A wonderful experience and would definitely recommend.
Becky B.
16 February 2026
★★★★★
Great Customer Service
Great Customer service were very helpful and assisted with bike repair
Phillip J.
9 January 2026
★★★★★
Well Done Do Far!
Staff member (Sam) spent a considerable time with me explaining in detail various aspects of the range of endurance cycle I was interested in. Took my physical measurement and help me home in on my final choice, Not rushed in any way, extremely thorough explanations and gave me a written quote should I progress further to an actual purchase. I did indeed purchase a few days later and are due for a bike fit next week. If that goes as well as my first encounter I will certainly without hesitation recommed this supplier. Well done so far!
Wayne H.
4 January 2026
★★★★★
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