Giant Lincoln & Tugby Privacy Policy & Cookies

Privacy Statement

We at Giant Lincoln are committed to protecting your privacy. We only use the information that you provide lawfully, in accordance with the Data Protection Act 1998.
We collect information about you to process your order and to provide you with the best service possible. We will not email you in the future unless you have given us your consent and will provide you with the opportunity to opt-out of any marketing email from us in the future.

The type of information we will collect about you when you place an order or register on our web site includes:

• Address

• Phone Number

• Email Address

• Credit/Debit card details

This information is stored on our internal systems and our website simply verifies you as a customer of Giant Lincoln. We never collect sensitive information about you without your explicit consent. We endeavour to ensure that the information we hold will be accurate and up to date. You can check the information that we hold about you by visiting your account (if you are a Giant Lincoln customer) or by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We may share your information with a third party but only in relation to us providing you with goods and / or services. We will not sell your information to a third party. We may use cookies to track the patterns of behaviour of visitors to our site (see the section on 'cookies'). If you have any questions or feedback about privacy, please email us at [email protected]

Use of personal information

We use the information you provide for the following purposes:

• To send updates regarding the status of your enquiry or order

• To send newsletters and details of offers and promotions in which we believe you will be interested

• To improve the design and content of our website

• To understand the buying behaviour of our registered users

• To perform other general marketing and promotional activities focused on our products and services

• To enable us to contact you in the event of a warranty issue or recall.

When you place an order we require the following details:

Name
Email address
Delivery address
Credit/debit card details.

This allows us to process and fulfill your order and to notify you of the status of your request. We also ask for your telephone number which enables us to contact you promptly if there is an issue with your order.

Your Consent

By submitting the aforementioned information to Giant Lincoln, you consent to the collection and use of this information by Giant Lincoln and its Service Provider (if any). If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

Your Email Address

Your e-mail address will be used to communicate with you about your order and products purchased. Your e-mail address will be used for our marketing purposes unless you unsubscribe. If you do not wish to receive information about our products or services you can unsubscribe by clicking the unsubscribe link, which exists at the bottom of all marketing emails sent by Giant Lincoln.

Data Security

We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.

Improving Our Service

Giant Lincoln does not sell, trade or rent your personal information to others. To better tailor our services to our customers' needs, we use non-identifying and aggregate information to help us make decisions on how to improve our website. We also do not use or share the personally identifiable information submitted to us by any other means without providing our customers the choice to opt-out or otherwise bar such unrelated uses.

Analytic Tools

Google Analytics is a system used by many websites to record information about visits to their website. Google set six different cookies with expiry dates ranging from 30 minutes to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They also allow us to ensure our website performs as well as possible for our users. The cookies are able to collect an anonymous customer number when a user is logged into the website, allowing our backend systems to ensure accuracy of Google Analytics data and help us ensure your website experience remains relevant across devices. They do not contain any personally identifiable information. You can find out more about how Google use cookies at http://www.google.co.uk/policies/privacy/ (English only)

Social Media Plug-ins

Social Media Plug-ins for Facebook and Twitter obtain data for tracking purposes.

International Privacy

The above privacy statement may not be applicable in all countries of Giant Lincoln visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.

Disclosures

We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services. If you have any queries about our Privacy Statement please contact us by e-mail at [email protected]

Website Cookie Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site. It enables our system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org